Returns & Exchanges

We want you to be completely satisfied with your Abel Burner; if for any reason you are not, we offer a 30-day return window for all unused products in their original packaging. Please ensure items are securely packed to prevent damage during transit, as home fragrance equipment is delicate.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive a unique return authorization code.

• 2.
  Prepare the Package

  Carefully place the burner and any included oils or accessories back into their original boxes to ensure they are protected.

• 3.
  Ship to Abel Burners

  Affix the provided shipping label or use a tracked courier service to send your package back to our distribution center.

• 4.
  Inspection and Refund

  Once our team inspects the item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.